Vilma Jordan

Client Service Specialist

Bringing both warmth and over two decades of industry experience, Vilma is a true relationship builder with a background rooted in banking and merchant services. Before joining the VOS team, she spent twelve years at J.P. Morgan Chase, working with a broad range of clients — from small businesses to public companies — across industries and sectors. Whether helping clients navigate complex solutions or just making their day a little smoother, she brings equal parts professionalism and personality to everything she does.

Originally from El Salvador, Vilma moved to the U.S. at the age of three and now proudly balances her professional life with a full and joyful family life. She’s the proud mom of two boys and a loving partner of five years, with the bonus of a stepson and stepdaughter.

Outside the office, she’s a self-described jack-of-all-trades who loves trying new things, crafting costumes for over-the-top theme parties, and perfecting her Cornhole skills. She believes life is too short not to laugh, dress up, and fully enjoy the little things — and she brings that spirit to the VOS team every day.